Employee relations Ireland

Expert ER support, when it matters most.

A single mishandled grievance can cost an Irish business €50,000. So, is your management team ready for the next dispute, the next union meeting, or the next policy overhaul?

100% success rate at WRC mediation referrals On-call ER support, day and night Union frameworks for construction and manufacturing
4 hours Rapid diagnosis call for urgent ER pressure.
24/7 Access to a consultant who can move fast.
Safe pair of hands Two human resources consultants reviewing workplace policy documents in a modern Dublin office

Our ER services

What do you need fixed first?

We embed expert ER consultants who handle day-to-day disputes, complex negotiations, and policy work that has to stand up to scrutiny. No guesswork. No theatre. Just clean, workable support for busy Irish employers.

Union engagement & collective bargaining

Prepare for formal discussions with a structure that keeps the room calm and the message clear. Why go in unprepared?

Dispute resolution & WRC representation

From mediation to adjudication, we handle the process, the paperwork, and the pressure. Your managers stay focused on operations.

Policy development & handbook creation

We write and refresh policies that align with SI 146 of 2000 and GDPR, so your handbook is useful rather than decorative.

24/7 escalation support

When the issue lands late on a Friday, who do you call? We’re ready when the situation can’t wait.

ER specialists for your sector

Built for the sectors that feel pressure first.

Healthcare, construction, engineering, and manufacturing all carry their own habits, hazards, and flashpoints. We know the patterns. We also know how quickly a small issue turns into a full-blown operational risk.

Healthcare IR challenges in HSE-funded settings, handled with care.
Construction Site-based union dynamics and project-lifecycle ER.
Manufacturing Shift-work disputes, safety grievances, and attendance pressure.
Engineering Policy clarity for technical teams and supervisors alike.
Diverse workplace leaders discussing employee relations strategy beside a glass meeting wall in Dublin

How we restore harmony

A clear process. No drama.

We move fast, but we don’t rush the facts. That’s the difference between a temporary fix and a resolution people can actually live with.

1

Rapid diagnosis call within 4 hours

We establish the risk, the stakeholders, and the likely route forward. Why wait for the problem to deepen?

2

On-site or remote investigation

We gather evidence properly, handle confidentiality with respect, and keep the process fair from the start.

3

Mediation and negotiation

We lead the conversation, soften the heat, and push toward agreement. The room gets quieter. The path gets clearer.

4

Resolution documentation and policy update

Every outcome is recorded cleanly, then fed back into policy so the same issue doesn’t keep returning.

Case study

From walkout to win-win.

A Dublin construction site faced a wildcat strike over shift allowances. The team needed action, not a stack of excuses. We stepped in for 48 hours of intense mediation, built a new shift-pay matrix, and got all parties to sign off.

0 Lost time after resolution.
15% Increase in employee satisfaction.
48 hrs Focused mediation and negotiation.
1 plan Agreed by workers, supervisors, and management.

“They steadied the room, then they solved it.”

When tensions were high, our consultants kept the process grounded and practical. The outcome wasn’t just a deal. It was trust restored.

Construction client, Dublin

ER support Dublin

Questions people ask quietly, until they can’t.

If you’re dealing with a grievance, a bullying claim, or a union issue, you probably have the same questions everyone else is afraid to ask. Fair enough. Let’s answer them properly.

Can you represent us at the WRC?

Yes. We support you from mediation through to adjudication, and we keep the file tight all the way through. Why walk in alone?

How quickly can you mobilise?

We can have an ER consultant on-site within 24 hours in Dublin, and we’ll often start with a same-day diagnosis call.

Do you handle bullying and harassment claims?

Yes. We manage full investigations, issue findings, and help you close the loop with clear documentation and next steps.

Can you help refresh our policies?

Absolutely. We update policies, handbooks, and manager guidance so they reflect current practice and don’t create unnecessary exposure.

Keep your workplace healthy

Don’t wait for a crisis.

If the mood is shifting, the paperwork is piling up, or a meeting has gone cold, we’re ready to help. Book an ER Health Check and get a clear view of the risks before they get expensive.

Email us at [email protected] if you’d rather start with a short message.